FAQ

FAQ: All You Need to Know About  DGCustomerFirst

Welcome to the DGCustomerFirst FAQ section! If you’ve ever shopped at Dollar General, chances are you’ve seen the invitation to take the DGCustomerFirst survey on your receipt. But what’s all the fuss about? Why should you bother participating? And what’s in it for you? Don’t worry – we’ve got all your burning questions covered here!

• What is DGCustomerFirst?

DGCustomerFirst is the official customer feedback platform for Dollar General. It’s a survey program designed to gather insights from shoppers like you to help Dollar General improve its services, products, and customer experience. The best part? When you complete the survey, you get the chance to earn exciting rewards!

• How Can I Participate in the DGCustomerFirst Survey?

Getting started is super easy! To participate in the DGCustomerFirst survey, all you need is a recent receipt from your Dollar General purchase. Here’s a quick step-by-step guide:

• Step 1: Visit the official DGCustomerFirst website.
• Step 2: Enter the 15-digit survey code found on your receipt.
• Step 3: Answer a series of questions about your shopping experience (don’t worry, it’s quick and simple!).
• Step 4: Submit your answers, and voila! You’re done!

It’ll take only a few minutes, and you’ll have the chance to win prizes or discounts on future purchases.

• What Do I Get for Completing the DGCustomerFirst Survey?

Great news – your time is rewarded! When you take the DGCustomerFirst survey, you can earn some pretty awesome incentives. Usually, this includes:

• Discount codes for your next purchase.
• Prize entries that could lead to cash or gift card rewards.
• The satisfaction of knowing your feedback helps Dollar General make improvements.

So, not only are you helping improve the store experience, but you’re also getting rewarded for your time!

• Can I Take the Survey More Than Once?

Yes, but there’s a catch. You can only take the DGCustomerFirst survey once per receipt. So, keep those receipts safe if you want to take the survey after multiple trips to Dollar General. However, if you’re a frequent shopper, don’t worry! You’ll receive a new survey code with each receipt, so you can keep sharing your feedback and earning rewards.

• What If I Encounter Issues While Taking the Survey?

No worries – if you run into any issues while taking the DGCustomerFirst survey, here are a few things you can try:

• Check your receipt: Make sure you’ve entered the survey code correctly. A small typo can throw off the whole process.
• Try a different browser: Sometimes, the website might not load properly due to your browser settings.
• Contact support: If you’re still having trouble, you can always reach out to Dollar General’s customer service team for assistance.
• Why Should I Take the DGCustomerFirst Survey?

Great question! Your feedback truly matters. By participating in the DGCustomerFirst survey, you’re helping Dollar General make changes that matter to shoppers like you. Whether it’s improving store layouts, enhancing product offerings, or fine-tuning customer service, your input makes a real difference. Plus, you get a chance to score some rewards while doing it!

• How Can I Make the Most of My Survey Experience?

To maximize your chances of winning rewards and getting the best survey experience:

• Be honest: Dollar General values your genuine opinions.
• Be detailed: The more specific you are with your feedback, the more useful it will be for the company.
• Keep your receipt safe: You’ll need it for every survey you wish to take.